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  • PRIVACY AND PERSONAL DATA POLICY

    Privacy Policy

    General

    The content of this website is made available with the aim of providing general information about the services provided by Moinho do Avô Tó.

    Moinho do Avô Tó excludes its liability for any damages that may occur related to the information contained in this website. This site has the objective of providing information, not being guaranteed the permanent update of content. Moinho do Avô Tó authorizes the downloading and temporary storage of the content of this website only for viewing purposes. Reproduction, permanent storage or retransmission of the content of this website is expressly prohibited without prior written authorization.

    All rights (in particular, with regard to intellectual property rights) relating to this website are the exclusive property of Moinho do Avô Tó.
    When using this website, the collection and use of your information is carried out under the terms and conditions set out in the Privacy Policy. We reserve the right to change the terms and conditions of use of this website (including the Privacy Policy) at any time. Such changes will be posted on this website.

    Moinho do Avô Tó is committed to protecting the privacy of all users of its website, having prepared this privacy policy in order to demonstrate its commitment and respect for the personal data of its users, having also adopted the best practices regarding the protection of personal data (the “Privacy Policy”), as further described below.

    In this sense, please read the Privacy Policy carefully, as accessing the website and providing your personal data implies the knowledge and express and prior acceptance of the conditions contained herein.

    Personal data

    Personal data corresponds to any information, of any nature and regardless of the respective support, relating to an identified or identifiable natural person.

    We clarify that a person is considered identifiable when it can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers electronically or to one or more elements specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

    Through this website and depending on the purpose mentioned below, the following personal data may be collected: (i) name, (ii) date of birth, (iii) NIF (iv) contact details (phone, address and email).

    Responsible for the Processing of Personal Data

    The entity responsible for the collection and processing of Personal Data for the purposes mentioned below is:

    Name: Moinho de Cortesias

    Address: Moinho do Avô Tó, Estrada da Serra, Alto da Serra, 2040-063 Rio Maior

    Phone(s): +351 918 470 020

    Email(s): omoinhodoavoto@moinhodoavoto.pt

    Purpose of Processing Personal Data

    If you understand that any information contained in this Privacy Policy is not clear and transparent or for any other reason that you consider relevant, you may contact us at the following email address mentioned above.

    The collection and processing of Personal Data on the website is intended to:

    • Reservations for stays: In this case, the applicable legal basis will be the contractual performance (when the customer is a person), or the legitimate interest of Moinho de Cortesias in carrying out the reservations of its customers who are legal persons.
    • Invoicing: In this case, the applicable legal basis will be the fulfillment of legal obligations to which Moinho de Cortesias is bound.
    • To personalize your stay, making it a better experience: In this case, the applicable legal basis will be the legitimate interest of Moinho de Cortesias in providing you with a quality service that is suited to your needs.
    • Respond to requests, requests for clarification or complaints: In this case, we process your personal data based on our legitimate interest in providing you with a personalized and quality service, managing the complaints presented and, if applicable, the carrying out the necessary pre-contractual steps at your request.

    If the user expressly and previously consents to the processing of their Personal Data (which consent may, at any time, be withdrawn – see below), Moinho do Avô Tó undertakes to process the Personal Data to the extent and for the time necessary for the pursuit of the Purposes.

    In this sense, Moinho do Avô Tó does not request, nor does it encourage, anywhere on this website, the sending of personal data regarding philosophical or political beliefs, party or union affiliation, religious faith, private life and racial or ethnic origin.

    Preservation of Personal Data

    Your personal data will be kept for the period necessary to ensure the purpose for which they were collected, and for the period that is legally required.

    Right of access, rectification, erasure, limitation of treatment and right of portability of Personal Data

    The user is guaranteed, at any time, the right of access to their Personal Data, as well as the respective rectification, erasure, portability, limitation and/or opposition to the treatment (within legal limits) – in this sense, you may exercise any of these rights by addressing, in writing, using the email address provided.

    Notwithstanding the foregoing, the user will always have the right to submit any complaints he deems fit to the authority with competence for this purpose, and contact details can be found at www.cnpd.pt.

    Security in the Processing of Personal Data

    Personal Data will be processed and stored electronically and on paper.

    Moinho do Avô Tó is committed to guaranteeing the security and protection of the Personal Data that you send us through the website, having adopted the appropriate technical and organizational measures for this purpose, namely: (i) protection with passwords, (ii) use of certifications digital, (iii) physical entry restrictions to the locations where the servers that store the Personal Data are located; (iv) firewalls, (v) secure communication via https protocol. Moinho do Avô Tó updates the aforementioned security measures and is reviewed and updated according to the needs and the state of the art in these matters.

    Communication of Personal Data to Third Parties

    Moinho do Avô Tó, within the scope of its activity, may use third parties, namely for the purpose of reservations requested by it for activities that occur outside the accommodation.

    The software used is maintained by an external vendor.
    In these cases, Moinho do Avô Tó takes the appropriate measures in order to ensure that the entities that have access to Personal Data are reputed and offer high guarantees at this level, which will be duly established and safeguarded in a contract to be signed, by in writing, between the Hotel and the third party(ies). On the other hand, it only transmits the data strictly necessary for the purpose for which it is intended.

    In either case, Moinho do Avô Tó remains responsible for the processing of Personal Data.

    Access to third-party websites

    The Privacy Policy does not apply to third-party websites, so if you visit another website from this website, you should always read the privacy policy of that website and verify that you agree with its terms before providing your data.

    Moinho do Avô Tó is not responsible for the privacy policy, nor for the content available on third-party websites.

    Changes to the Privacy Policy

    Moinho do Avô Tó reserves the right, at any time, to make readjustments or changes to this Privacy Policy, these changes being duly published on this website. The version published on the website is the one currently in force.

    reservas@moinhodoavoto.pt

    (+351) 918 470 020

    Moinho do Avô Tó

    Estrada da Serra dos Candeeiros
    Alto da Serra
    2040-063 Rio Maior

    Our partners: Airbnb, Booking

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